No mid-term price hikes
The price you sign up on is the price you pay, right to the end of your contract.
No inflation-linked increases
No mid-term price hikes. No funny business.
Full-fibre broadband for the North, from £33 a month. We won't increase your price during contract - the price you see is the price you get.
Rated 5 stars on Google
- Fixed pricingfor your whole contract
- Local teamreal people, real answers
- Supports local£25 to a local cause
Delivered over
Broadband the way it should be.
We started Up North Fibre because the North deserved a provider that treats people fairly - straightforward pricing, a network built for the area, and support from people who actually live here.
Reliable, resilient service
Full fibre built for real households, on a network we monitor ourselves.
A local team who pick up the phone
The North's own provider
Based in the North, built for the North - and putting something back into it.
Every connection funds a local cause
Full-fibre speeds for every kind of household.
From getting online to running a household full of streaming, gaming and working from home - there's a speed that fits.
Essential 0Mbps
From £33/month
- Ideal for small households
- Comes with the eero 6+ router
- Free standard installation
- 12 or 24 month terms
- No mid-term price hikes
- £25 to a local cause
Fast 0Mbps
From £39/month
- Built for busy, multi-device households
- Smooth 4K streaming & online gaming
- Comes with the eero 6+ router
- Free standard installation
- 12 or 24 month terms
- No mid-term price hikes
- £25 to a local cause
Ultra 0Mbps
From £45/month
- Our fastest residential speed
- Built for large households & smart homes
- Comes with the eero 6+ router
- Free standard installation
- 12 or 24 month terms
- No mid-term price hikes
- £25 to a local cause
Subject to availability at your address. Prices include 20% VAT.
eero 6+ router
Mesh-ready Wi-Fi included with every plan, set up and ready to go.
Free standard installation
Our engineers handle the install, at a time that works for you.
Local support
Real people, based in the North, whenever you need help.
£25
a one-off contribution, from every connection
Every connection funds a local cause.
Not a round-up, not an optional extra on your bill - it comes out of what we earn. Every connection we run contributes a one-off £25 to a local cause, and you pick which one.
- Same £25 whichever plan you're on - no tiers, no small print
- Customers nominate causes and vote on where it goes
- We publish what's been raised and who received it
Common questions about our broadband.
Will I actually get this speed?
The figure we quote is the peak speed of the line into your home. Broadband is a shared network, so at the busiest times of day you may not see the full headline figure. That's true of every provider - we'd rather say so than pretend otherwise.
You'll also usually measure less over Wi-Fi than you would plugged straight into the router with a cable. That's the wireless signal inside your home, not the line coming into it.
Every plan we sell has far more bandwidth than you need for streaming, video calls and gaming. So if something feels slow, Wi-Fi coverage is the usual culprit - and that's fixable. Give us a call and we can fit a booster.
Will I really never see a mid-contract price rise?
That's our promise. The price you agree to when you sign up is fixed for the full length of your contract term - no inflation-linked or "market adjustment" increases part way through.
How do I know which network I'll be connected over?
It depends on what's been built at your address. Use our availability checker and we'll tell you whether you're on Openreach or our own Up North Fibre network - the service and support you get is identical either way.
Is there a contract, and how long is it?
Most plans are available on 12 or 24 month terms. We'll always be upfront about contract length and any early termination charges before you sign up.
Do I need to supply my own router?
No - a full-fibre router is included with every plan and set up as part of your installation.
Alternatively advanced users can be supported with a wires-only service, available at checkout.
What if full-fibre isn't available at my address yet?
We're always expanding our network, particularly on our own Up North Fibre build. Get in touch and we'll let you know as soon as your address is ready.
A local team, building a better network for the North.
Up North Fibre is based right here in the North - not a call centre thousands of miles away. If you have a question, you'll speak to someone who knows the area.
We're a member of the Communications Ombudsman, the Ofcom-approved dispute resolution scheme, and of ISPA UK. If we can't put something right, you can take it further - free of charge.
